We at Urgent Boxes Canada are so excited to provide you with excellent packaging services. Before you start, we suggest you read carefully our company terms and conditions. The terms and conditions describe the policies, rules, and restrictions we impose on users. So, by accessing our website, you automatically agree to our terms and conditions.
Services Overview
Urgent Boxes Canada has been providing Packaging services in Canada for many years. Our Services are not limited to designing, manufacturing, and delivering the packaging material that you demand. We strive to give the desired outcome, but if not, we are not liable for it.
We reserve the right to modify our terms and conditions at any time. The change we made will immediately be posted on our website. It’s up to you to review these terms and conditions before proceeding with orders.
Order Placement and Cancellation
You must contact our team by email or phone to place an order. We discuss all your requirements in detail and start customization after order confirmation. Once we begin to work on the order, then in case of order cancellation, You must pay the charges. However, if the order has been shipped, it is impossible to cancel it.
After the sample approval, you cannot change the printing designs. If you want to cancel the order at that stage, you must be charged when we send the order to the printing department. The cancellation charges will be 50% at that stage. But after order confirmation, if you cancel it, then you will be charged 15% more of an additional fee.
We try to deliver orders on time to our customers. However, external factors beyond our control can affect the order time. In this case, you cannot blame us for the late delivery. We are not liable for delays due to weather conditions or shipping carriers. Also, you cannot cancel these orders due to delay.
When you visit our website, you also consent to our privacy policy. So, you must understand that we only use your personal information for payment or shipping. We don’t give your account details to anyone or any third party. Hence, we only share addresses with trusted courier services. Also, color accuracy and density may change depending on the desired look. We don’t guarantee its accuracy.
Return and Refund Policy
We take pride in delivering quality services to our customers. However, if you find any problems or defects, you must inform us within the initial three days. After completing our inspection, we investigate the whole procedure and decided about return.
It is mandatory to inform us within three business days. If you come on time, we will acknowledge the complaints. But if you contact us after three days, we will not be responsible for taking action for this problem.
Confidentiality Of User Account
If you make an account on our website, you must retain its confidentiality.
Intellectual Property Rights
The designs, artwork, or logos that customers provide us to create remain confidential. They are the customer’s intellectual property. We don’t share or use them with other customers. We consider your consent important before taking such steps, so don’t worry about that. Anyone can steal your design from us.
Limitation Of Liability
While we try to provide reliable services, we cannot guarantee that the product will meet your demands. Minor changes can occur during printing or other processes. Also, we are not liable for any indirect, incidental, or consequential damages due to the inability to use our services.
The links on our websites are available for many reasons. We are not responsible for any damage you may experience after visiting these links.
Governing Laws
Our terms and conditions are in accordance with Canadian laws. Thus, we can take legal action in case of any dispute or other misuse of our data.
